I have decided to furnish our new home by refinishing old pieces. Only problem is that I don't really know what I'm doing. Jennifer spent well over an hour with me, looking at pictures that I brought, giving me ideas and advice. She has all of the fushion (I really do mean all) products nicely organized and ready for sale. I went in there thinking that I needed to buy everything and she didn't encourage that . In fact, she sent me home with swatches to see what looks best in different lighting . There was zero upsell, just support. Jennifer also has a good selection of Zibra and Staalmeester brushes available for purchase. Her beautiful shop even has painted wood swatches for all of the various shades. I'm not a scrapbooker but I bet that if you are, you'd be thrilled with that side of the shop as well. She was a huge help and has a lovey, warm personality. Incredible customer service. I will definitely be back and I highly recommend her.